Privacy Policy m1cuci – Personal Data Protection for Malaysian Users

1Introduction & Scope of Privacy Policy

This Privacy Policy ("Policy") is issued by m1cuci ("we", "the Company") and describes how we handle the personal data you provide to us or that we collect when you use the m1cuci online betting platform, including the website, mobile interface, and all related services.

This Policy applies to all m1cuci platform users in Malaysia – whether you are browsing the platform, registering a new account, making a deposit via DuitNow or Touch 'n Go eWallet, placing bets on Malaysia Super League or EPL matches, playing live baccarat, or simply exploring our games pages. In all of these situations, this Privacy Policy governs how we handle your data.

We are committed to ensuring your privacy is protected in accordance with the Personal Data Protection Act (PDPA) 2010 Malaysia and international industry best practices. If you have any questions about this policy, do not hesitate to reach out to us via the contact details provided at the end of this document.

2Types of Personal Data We Collect

M1cuci collects various types of personal data depending on how you interact with our platform. The following are the categories of data we may collect:

We not collect your credit or debit card numbers directly – all payments are processed through approved third-party payment processors such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX, each of which maintains its own security standards.

3How We Collect Personal Data

M1cuci collects personal data through the following methods:

• Account registration: Information you enter when registering a new m1cuci account.
• Platform usage: Data automatically generated when you use the platform, such as betting activity, casino games accessed, and usage time.
• Financial transactions: Data associated with deposits and withdrawals via Malaysian e-wallets or internet banking.
• Communications with us: Information you provide when contacting m1cuci customer support via live chat, email, or other channels.
• Cookies and similar technologies: Data is collected automatically via cookies, sessions, and other tracking technologies when you browse our platform.
• Identity verification (KYC): Supporting documents you submit during the identity verification process, such as a copy of your MyKad or bank statement.

4Purpose of Personal Data Use

M1cuci uses the personal data collected for the following purposes, all of which are lawful under Malaysia's PDPA 2010:

• Account management: Creating, verifying, managing, and securing your m1cuci account.
• Service delivery: Enable you to use all platform features including Sports Betting, Live Casino, slots, and live matches.
• Transaction processing: Process deposits via Touch 'n Go eWallet, GrabPay, DuitNow and others, as well as withdrawals to your Malaysian bank account.
• Identity verification (KYC/AML): Comply with legal obligations relating to identity verification and anti-money laundering.
• Fraud detection: Detecting and preventing fraudulent activity, collusion, multi-account usage, and other platform abuse.
• Service communications: Sending important information related to your account, transactions, policy changes, and security notifications.
• Marketing (with consent): Sending m1cuci promotional information and bonus offers if you have agreed to receive marketing communications.
• Platform improvement: Analysing how users interact with the platform to continually improve the overall user experience.
• Customer support: Resolving enquiries, complaints, and technical issues that you report to our team.

M1cuci will not use your personal data for any purpose beyond those stated above without first obtaining your consent.

5Data Sharing & Disclosure

M1cuci respects the confidentiality of your data. We does not sell, rent, or trade your personal data to third parties for their commercial interests. However, we may share data in the following limited circumstances:

• Payment processors: Required data is shared with approved payment providers (DuitNow, Touch 'n Go, GrabPay, Boost, ShopeePay, FPX) solely for the purpose of processing your financial transactions.
• Technology provider: Technology service providers who assist us in operating the platform, subject to strict confidentiality agreements, and who are not permitted to use your data for any other purpose.
• Malaysian authorities: Where required by Malaysian law, court order, or a legitimate request from authorities such as the Royal Malaysia Police (PDRM) or Bank Negara Malaysia.
• Fraud investigation: With industry bodies or relevant authorities where required to investigate fraudulent activity or financial crimes.

6Data Retention & Security Measures

The security of your personal data is m1cuci's top priority. We employ multiple layers of protection to safeguard your data against unauthorised access, alteration or disclosure.

Technical security measures we employ:

• 256-bit SSL/TLS encryption for all data communications.
• Passwords are stored in an irreversible hashed format.
• Multi-layer firewall and intrusion detection system (IDS).
• Two-factor authentication (2FA) is available for all user accounts.
• 24/7 security monitoring and automated incident response.
• Regular penetration testing conducted by independent security experts.
• Encrypted data backups stored across multiple locations for business continuity.

Data retention period: m1cuci retains your personal data for as long as your account remains active and up to seven (7) years after account closure to meet Malaysian legal requirements on financial records and anti-money laundering. Once this period has elapsed, data will be securely deleted or anonymised.

7Cookies & Tracking Technologies

The m1cuci platform uses cookies and similar technologies to enhance the user experience, maintain your login session, and analyse how the platform is used. The following are the types of cookies we use:

• Session cookies: Required to maintain your login status during an active session. Automatically deleted when you close your browser.
• Preference cookies: Stores your preferences such as language, odds display, and other platform settings.
• Security cookies: Help detect suspicious activity and protect your account from unauthorised access.
• Analytics cookies: Helps us understand how users interact with the platform for improvement purposes. This data is aggregated and does not identify any individual specifically.

You can manage or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the m1cuci platform or require you to log in again each time.

8Your Rights as an m1cuci User

As an m1cuci user and under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights with respect to your personal data:

To exercise any of the rights above, please contact our privacy team at support@m1cuci.biz with the subject line "Privacy Rights Request". We will process your request within 14 business days. Please note that certain requests may be subject to identity verification beforehand.

9Special Protection – Children & Vulnerable Individuals

The m1cuci platform is strictly prohibited for individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take prompt steps to delete the data and close the account in question.

M1cuci employs multiple age-verification mechanisms during registration and will conduct KYC checks where necessary to confirm that users meet the minimum age requirements.

10Privacy Policy Amendments

M1cuci reserves the right to amend, update or replace this Privacy Policy from time to time to reflect changes in our data practices, Malaysian legislation, or technological developments. When material changes are made, we will:

• Updating the "Last Updated" date at the top of this document.
• Display an in-platform notice on m1cuci at least 14 days before changes take effect.
• Send notification via registered email for significant changes.

Your continued use of the m1cuci platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed.

11Contact m1cuci Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way m1cuci handles your personal data, please contact our Personal Data Protection Officer:

You also have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia if you believe your privacy rights have been violated. Further information about the JPDP is available through official Malaysian government channels.